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ID Consultants Remote Help Page

Your IP Address is: 3.144.39.16
Download Remote Assistance Tool

Instructions for Windows 10
Instructions for Windows 7


Windows 10 Instructions

1. Click Start then Settings.
2. Click 'Apps and Features' and set 'Choose where to get apps' to 'Anywhere'.
3. Download the Remote Assistance Tool. Once downloaded click the arrow next to the download and select open.
If a dialog pops up saying 'Windows Protected you PC' click 'More Info' and then click run anyway.
Double Click the words 'Internet Support'.
You are finished.

Windows 7 Instructions

1. Download the Remote Assistance Tool. Once downloaded click the arrow next to the download and select open.
If the User Account Control dialog appears, click Yes
Double Click the words 'Internet Support'.
You are finished.